Terms of Engagement

[1.0]Role of the Architect (Gateway)

By initializing a project, you acknowledge that Trustworthy Tech acts as aL3 Node. We facilitateProvisioning and Node Vetting. Trustworthy Tech is not a provider of ongoing managed services; all such operational deliverables are provided by third-party partners under separate, independent Service Level Agreements (SLAs).

[2.0]Hardware & Procurement

All hardware is sourced via Lenovo's authorized reseller program and remains subject to manufacturer warranties. Our operational scope is limited toProvisioning and Hardening Advisory.Long-term maintenance, off-site data redundancy, and hardware lifecycle management must be managed by the Client or their designated Partner Node.

[3.0]Communication Protocol

System-wide architectural reviews are conducted exclusively during the Friday Briefing Window (10:00–11:00 PST). Standard inquiries are processed within 48 business hours. Urgent data routing outside this window must utilize the Signal Bridge. No "emergency response" guarantees exist unless codified within a specific Architectural Audit agreement.

[4.0]Referral & Bridge Liability

Trustworthy Tech provides bridges to Node Vetting partner nodes based on rigorous auditing. However, the Architect assumes no liability for partner-side performance, network downtime, or security breaches. The Client's relationship with the Managed Service Provider is a direct bilateral contract.

[5.0]Professional Integrity & Ethics